Shipping Information
We offer free worldwide shipping on all orders. Delivery times vary by location:
- United States & Canada: 5-7 business days
- International: 7-21 business days
International Orders & Customs
For international orders (outside Canada and the United States), please note:
- Import duties, taxes, and customs fees are not included in the item price or shipping cost.
- These charges are the buyer's responsibility.
- Customs policies vary by country.
- Your local customs office can provide details about these additional costs.
- We cannot mark items as "gifts" on customs forms.
- We are not responsible for delays due to customs processing.
Customs Charges
When ordering from Edmund Dantes Studio for delivery outside Canada, you are considered the importer of record and must comply with all laws and regulations of the destination country. Customs charges are normally collected by the shipping company or collected when you pick the item up. These fees are not additional shipping charges and we have no control over them.
Delivery Times
While we strive to meet our estimated delivery times, international shipments may occasionally experience delays due to customs processing and local postal service conditions. These circumstances are beyond our control.
Contact
If you have any questions about shipping or customs, please contact us at edmund.dantes.studio@gmail.com